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Downloading Pandora Music Not Working

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‎01-12-2019 11:20 - last edited on ‎01-13-2019 08:01 by Moderator Alum

‎01-12-2019 11:20 - last edited on ‎01-13-2019 08:01 by Moderator Alum

My Versa says to "use your computer to start downloading music". My versa is on the charging station, has 85% charge, is connected to the WiFi, is connected to the computer, i have a paid subscription to Pandora, it is running. I have "forced sync" several times. I have done everything that I can find to do. It still is not downloading the music. And yes,I have disconnected and reconnected also. This is a major feature I wanted with this thing, otherwise I would have kept my Charge...and yes that is disconnected from everything too.

 

Moderator Edit: Updated Subject for Clarity

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3 REPLIES 3

‎01-13-2019 08:01

‎01-13-2019 08:01

@sdecesare Welcome to the Fitbit forums! Thanks for taking the time to share the experience you have had with transferring music from Pandora to your Versa. Thanks for sharing all of the details about the steps you have tried in order to sort this out.

 

I went ahead and contacted customer support in you behalf so you can get further assistance on this. Please keep an eye on your email inbox for next steps.

 

Keep me posted! 

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎01-13-2019 14:43

In response to SantiR

‎01-13-2019 14:43

Thank you for listening and responding! I look forward to a solution! I
have been very happy with all of the fit bit products I have owned. I was
very excited that I could have my music without dealing with a phone when
exercising! I am looking forward to being able to utilize this feature!
Stacy
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‎10-30-2019 09:36

In response to SantiR

‎10-30-2019 09:36

That is to say, it’s still broken 

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