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Ev ClassicFace by Elevated Velocity LLC

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‎02-19-2019 11:39 - last edited on ‎02-19-2019 13:04 by Moderator Alum

‎02-19-2019 11:39 - last edited on ‎02-19-2019 13:04 by Moderator Alum

I am having trouble keeping the clock face activated. So far I have had to re-activate it nearly every day since I purchased it. Pretty anoying when I try to check the time and all I get is an activation code. Then I must wait till I am at my pc, go to the pay site and enter the new code and my email to reactivate the face (this process works well). The developer did state if I uninstall it to try another face it would need reactivated. I have not uninstalled the Classic nor disabled it but it still wants reactivated often.

 

There is a link in the Fitbit app that says "Contact developer" .....it does not work. Clicking on it....nothing happens.

 

It appears there  is a bug in the developers security routine.

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‎02-22-2019 10:22

‎02-22-2019 10:22

Hi there @Keshka_54, it's nice to see you around here! Thanks so much for the detailed information about your experience with Ev ClassicFace. 

 

If the "Contact Developer" button isn't working, please click the please report it link: 


User-added image

 

Select Payment Issue and click Report.

 

Give this a shot, hope that helps!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎02-22-2019 10:22

‎02-22-2019 10:22

Hi there @Keshka_54, it's nice to see you around here! Thanks so much for the detailed information about your experience with Ev ClassicFace. 

 

If the "Contact Developer" button isn't working, please click the please report it link: 


User-added image

 

Select Payment Issue and click Report.

 

Give this a shot, hope that helps!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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