09-26-2017
12:28
- last edited on
08-19-2018
07:31
by
MarreFitbit
09-26-2017
12:28
- last edited on
08-19-2018
07:31
by
MarreFitbit
Anyone have their Ionic yet and able to actually access app settings from the mobile app? I can see the apps that are installed in the 'My Apps' list, but there is no settings icon to select are the docs state there is. So, Basically I can't setup wallet, starbucks, anything.
Moderator edit: edited title for clarity & added label
Answered! Go to the Best Answer.
09-26-2017 14:13
09-26-2017 14:13
@DaronU Ah yes. I'm sorry, I overlooked the fact that you mentioned Wallet (Fitbit Pay). Our team is correct. Fitbit Pay will be arriving soon, unfortunately I don't have an exact release date to share. Check out, What should I know about Fitbit Pay?, for detailed info about Fitbit Pay and what to expect.
09-26-2017 13:36 - edited 09-27-2017 12:36
09-26-2017 13:36 - edited 09-27-2017 12:36
@DaronU Great to hear that you've received Ionic! In order to view apps that you've installed (signified by the green check next to the app) and haven't installed, you'll need to toggle over to All Apps. One thing to note is it may take several seconds to load the apps. I just checked and it took a few seconds for the info to pop-up.
Once you see the apps, do the following:
1. Browse the available apps.
2. When you find the one you want to install, tap or click it.
3. Tap or click Install to add the app to Ionic.
If you still can't see the apps, try force quitting the app. Also make sure that you have a strong internet connection (in order for the apps to load, you must be connected to a reliable internet connection). Let me know how it goes!
09-26-2017 13:43
09-26-2017 13:43
Unfortunately, talking to support Chat, none of the payment apps are supported on Windows 10 Mobile devices. Which seems odd as all the mobile app needs to do is setup the actual app info on the Ionic.
09-26-2017 14:13
09-26-2017 14:13
@DaronU Ah yes. I'm sorry, I overlooked the fact that you mentioned Wallet (Fitbit Pay). Our team is correct. Fitbit Pay will be arriving soon, unfortunately I don't have an exact release date to share. Check out, What should I know about Fitbit Pay?, for detailed info about Fitbit Pay and what to expect.
09-27-2017 01:47 - edited 09-27-2017 01:50
09-27-2017 01:47 - edited 09-27-2017 01:50
Hi I cannot setup wallet on my ionic either. I have unistalled and reinstalled the app but not settings options to be able to set anything up, I am only able to view information about the app. ?
.... ah ok just noticed the above hope it will be available on the official release date 1st October.