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Is there a setting to keep the Game Golf App On?

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‎06-23-2018 01:21 - last edited on ‎06-24-2018 05:46 by Fitbit Moderator

‎06-23-2018 01:21 - last edited on ‎06-24-2018 05:46 by Fitbit Moderator

I have now used this app twice. The first time it worked like a normal gps golf watch and stayed onnfor the entirety of the round. The second time it kept stopping Slatterys about 60” and I kept having to log back in and relaunching. 

 

Is there a setting to keep the app on for the full round as otherwise this app is frustrating and useless. 

 

Thanks in advance!

 

 

Moderator edit: updated subject for clarity

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‎06-24-2018 05:52

‎06-24-2018 05:52

Welcome to the Fitbit Community @Harnicles! First, please make sure that you have a solid Bluetooth connection to your phone. 

 

Also, I'd recommend logging out of the Fitbit app and on log back in, it also has the settings available in Game Golf to log in to the account.  As soon as you log back in to Fitbit, sync and setup your local course and select "send to tracker" and it should go through immediately. When you add the courses stay on the settings screen open the app and keep track on your watch as it builds your courses. Note that you have to log out/in of Fitbit for the settings to show up. 

 

If you keep having issues with the Game Golf app, try uninstalling and reinstalling the Fitbit app. Then, from the Fitbit app, reinstall the Game Golf app and try transferring the golf courses.

 

If you continue having difficulties withe the app, let's verify the following:

 
- Game Golf watch app is open while transferring course from Fitbit App.
- Verify Game Golf Watch app & Fitbit Mobile App don't have any pending updates. 

 

Give this a go and let me know the outcome! 

Maria | Community Moderator, Fitbit


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‎08-17-2018 10:44 - edited ‎08-17-2018 10:45

‎08-17-2018 10:44 - edited ‎08-17-2018 10:45

Love the app when it works.  I wish it would stay open the entire golf game, or at the very least dim the screen with a single touch for reactivation.  Every few holes I have to open up the app and set it up again. Also, they need to consider automatically advancing to the next hole as Garmin has this figured out already.

 

 

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