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Kraft V Clock Face Error

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‎01-01-2019 17:16 - last edited on ‎01-02-2019 13:50 by Moderator Alum

‎01-01-2019 17:16 - last edited on ‎01-02-2019 13:50 by Moderator Alum

I downloaded and bought the Kraft V skin. It said to "Please make sure you are connected to Internet and Bluetooth". Both worked, but the face would not load. Please help me.

 

iPhone 5s (IOS 11) | Ionic (latest) | Windows 10 (latest)

 

Moderator Edit: Updated Subject for Clarity

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‎01-02-2019 13:49 - last edited on ‎11-12-2025 05:18 by Fitbit Moderator

‎01-02-2019 13:49 - last edited on ‎11-12-2025 05:18 by Fitbit Moderator

@SpaghettiNoodle Welcome to the Fitbit forums! Thanks for sharing the situation you are currently experiencing with the Kraft V clock face.

That is very strange. If you were connected to both the clock face should have worked correctly. In this case, I'd recommend reporting the app using the instructions here so you can get in touch with the developer of the same. This way you can provide your feedback and get some help.

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

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‎01-06-2019 15:27

In response to SantiR

‎01-06-2019 15:27

I followed those steps. I hope it helps others in the future.

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‎01-15-2019 09:07 - last edited on ‎11-12-2025 05:19 by Fitbit Moderator

In response to SpaghettiNoodle

‎01-15-2019 09:07 - last edited on ‎11-12-2025 05:19 by Fitbit Moderator

@SpaghettiNoodle Thanks for your reply and for following those steps! 

I'm sure this will be very helpful for other users who have this clock face. 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

Let me know if you get an answer from the developer! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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