11-05-2018
18:34
- last edited on
11-06-2018
06:02
by
SantiR
11-05-2018
18:34
- last edited on
11-06-2018
06:02
by
SantiR
my ionic isn't syncing the Surfline app properly. i went on my phone and removed the App from the Fitbit my apps page and then reinstalled and logged back on but the information on the watch still doesn't match what i see on the Surfline app on my phone or desktop. it looks like maybe some of the info is updating like tidal info but not the real time wind readings or more importantly the wave size. any suggestions on how to get it working again?
Moderator Edit: Format
11-06-2018 05:57
11-06-2018 05:57
@Jay-La Welcome to the Fitbit forums! I moved your post to the Fitbit App Gallery Board as there are more chances for you to receive an answer to your inquiry here. Thanks for taking the time to post the situation you are experiencing with the Surfline app. Thanks for trying the uninstall-reinstall process in order to sort this out.
In this case, the best thing to do will be to contact the developer directly in order to provide this feedback and find a solution. As there are no "Contact Detail" for the developer of this app; please go ahead and use the "Please Report It" link. Check the picture below:
This is how it looks:
Select any option, I'd recommend the 'Buggy/Doesn't Work" one:
Hope this helps. Keep me posted!