11-19-2023 09:52
11-19-2023 09:52
I just bought the Charge 6 and I am currently using the Inspire 3 and Alta HR - with both connected to my account. I switch back and forth with no problems. Fitbit will not let me connect both the Charge and Inspire to my account. I will have to delete the Inspire. I am really mad, upset. I really see no reason for Google Fitbit to block the use of multiple trackers. It's beneficial to the user to wear one device while the other is charging or to change devices at will. It would certainly be beneficial to Google Fitbit if we want to purchase multiple devices.
Answered! Go to the Best Answer.
11-22-2023 09:55
11-22-2023 09:55
Hello @SB-NM and welcome to the Community. Just so you know where this is coming from, this limitation was created when Fitbit created the Gallery for its devices and this happened before Google acquired Fitbit. Only one Gallery device at a time. Your Alta HR doesn’t have a Gallery. There is a lot of user feedback asking for multiple newer devices on your account without switching, but no one knows if this is in the works.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-22-2023 09:55
11-22-2023 09:55
Hello @SB-NM and welcome to the Community. Just so you know where this is coming from, this limitation was created when Fitbit created the Gallery for its devices and this happened before Google acquired Fitbit. Only one Gallery device at a time. Your Alta HR doesn’t have a Gallery. There is a lot of user feedback asking for multiple newer devices on your account without switching, but no one knows if this is in the works.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-22-2023 13:25
11-22-2023 13:25