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Need help with the swim app

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‎02-11-2018 06:50 - last edited on ‎09-10-2018 12:13 by Fitbit Moderator

‎02-11-2018 06:50 - last edited on ‎09-10-2018 12:13 by Fitbit Moderator

I bough the ionic 2 months ago. I have tried everything to get it to work as it was advertised. I just want to be able to simply do swim intervals......Yes, I can go into "intervals" and program just one type of workout. However, it loses count and distance. 

 

I also dowloaded the my swim app, it sucks! On the ionic, it doesn't allow you to program your own workout. It sends you updates everyday of their workout of the day:(

 

Any suggestions. 

 

Moderator Edit: Clarified subject

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‎02-11-2018 08:22

‎02-11-2018 08:22

wrote:

I bough the ionic 2 months ago. I have tried everything to get it to work as it was advertised. I just want to be able to simply do swim intervals......Yes, I can go into "intervals" and program just one type of workout. However, it loses count and distance. 

 

I also dowloaded the my swim app, it sucks! On the ionic, it doesn't allow you to program your own workout. It sends you updates everyday of their workout of the day:(

 

Any suggestions. 

That sounds more like an app issue and not the watch itself.  The Ionic is new and there will be time (sadly) for apps to be written and the current ones to be updated with new features.  The problem, I believe, is the OS is somewhat new and Fitbit needs to attract developers.  

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