12-01-2017
02:20
- last edited on
08-20-2018
13:04
by
MarreFitbit
12-01-2017
02:20
- last edited on
08-20-2018
13:04
by
MarreFitbit
Not sure if it was only me but this morning i noticed i had new options on my Fitbit app on my iPhone as i got to browse threw different clock faces and apps. I just figured all this was really "Live" but now i'm not so sure. The user created clock faces are gone and so are the apps. Luckily whatever i downloaded is still there and I am very happy with the "Nothing Special" Clock by MicroByte.
Has this happened to anyone else?
Moderator edit: edited title for format & added label
Answered! Go to the Best Answer.
12-02-2017 09:42
12-02-2017 09:42
Hi everyone. I merged these threads together to help keep the community tidy.
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11-30-2017 17:28 - edited 11-30-2017 19:47
11-30-2017 17:28 - edited 11-30-2017 19:47
So I’m tinkering around in the app and notice that all of the sudden there are 3rd party apps for the ionic available as well as 3rd party watch faces. Yet when I select one, I am faced with a button that reads “your device is unable to download at this time” instead of a download button. Does this mean I should be expecting a firmware update soon for my ionic and if so. How do I install it.
This is a screen shot of one of many apps and clock faces I was able to view.
11-30-2017 18:24
11-30-2017 18:24
Today I was briefly able to see Fitbit studio faces, and add them to my Ionic. For some reason I no longer have that option???? Any ideas?
11-30-2017 19:47
11-30-2017 19:47
Well apparently it is no longer up.
12-01-2017 02:28
12-01-2017 02:28
same here
12-01-2017 05:13
12-01-2017 05:13
Yep - I could see the App Store last night but now it's gone. Although I couldn't download anything as it was saying that I cannot install the app/clockface on this device.
I guess we need to wait for a new firmware release and then we'll have access to the App Store again and will be able to install stuff.
Any insights from the Fitbit team on when we could expect that?
12-01-2017 05:27
12-01-2017 05:27
And must say it looks exciting. There are 4 categories a few 3rd party apps that could not be installed. I only saw it breifly after closing and reopening the app it reverted back to the app gallery we see now. Also there was a pop up promoted to use Pandora app, ect.
12-01-2017 06:51
12-01-2017 06:51
I saw it yesterday as well.
12-01-2017 08:57
12-01-2017 08:57
Fitbit needs to get on here and respond to people. And at least shed some light. I see more unhappy people than happy people with the new watch.
12-01-2017 09:02
12-01-2017 09:02
^^^^^ You are reading a help forum, as such you will see lots of negitive posts as people complain about issues with their new toy.
That said Fitbit has said the app gallery is due for holiday shopping season, so at any time now.
As for demanding answers from Fitbit I am sure that will get you far.....
12-01-2017 09:51
12-01-2017 09:51
where did you get that clockface? Is it sad I bought this thing to get access to more clockfaces? 🙂 I wish Fitbit would step it up and open access to community created clockfaces.
@beardz wrote:
same here
12-01-2017 12:01
12-01-2017 12:01
I saw it too! I was super excited.
There were TONS of watch faces!!!!
12-01-2017 12:54
12-01-2017 12:54
Yesterday I somehow magically had access to this and many other user made faces. A lot of which were really great. Later in the day they were gone... I will say that I think we are all sort of early Ionic adopters and the OS will expand as we go along. There's a lot of functions that I want to see added (run/walk notifications in running app etc) that I HOPE Fitbit will work in (along with more faces.) Or else I'm going back to Garmin.
12-01-2017 12:55
12-01-2017 12:55
This was my favorite one aside from Ytime. I WANT IT TO COME BACK!!!!!
12-02-2017 09:42
12-02-2017 09:42
Hi everyone. I merged these threads together to help keep the community tidy.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
12-05-2017 00:00
12-05-2017 00:00
I got lucky and downloaded it before it was taken down. After realizing fitbit should have a place where devs can throw there ideas around, I found myself on there discord. In the "gam" channel they post there ideas (clock faces, apps etc...). Something to look at if your interested.
12-05-2017 12:02
12-05-2017 12:02
I suspect that with the new update coming out today fitbit may have simply turned that on for a short while yesterday to test that it was working... But that is just a guess.
12-05-2017 13:46
12-05-2017 13:46
Love the new clock faces, just wondering how long till we see more added, or do we need to wait for another update
12-06-2017 05:49
12-06-2017 05:49
The new apps are wonderful! And the clock faces are much appreciated!
I wish the update had taken less time - I couldn't get it through wifi for some reason so I had to do it using bluetooth and, wow, did that take awhile. Started it at 7pm last night and it was finally done when I woke up at 3am this morning to use the bathroom.