03-11-2026 11:29
03-11-2026 11:29
Each time I enter the app with a view to change the watch face or the tiles on my fitbit the app tells me that there is no Internet connection.
My phone is synced, fitbit is synced, I am connected to wifi. I have also checked and there is no updates to be done.
Anyone got any ideas?
Best Answer03-11-2026 19:37 - edited 03-11-2026 19:39
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-11-2026 19:37 - edited 03-11-2026 19:39
Hi @Lane79 - this is quite common on latest Samsung phones, check the Private DNS setting. For some reason the Gallery requires full access.
If that doesn't help see no internet connection
Author | ch, passion for improvement.
Best Answer