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Slideshow clock face stopped working

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‎08-31-2021 10:44 - last edited on ‎08-31-2021 16:04 by Fitbit Moderator

‎08-31-2021 10:44 - last edited on ‎08-31-2021 16:04 by Fitbit Moderator

I purchased the Slideshow clock face some time ago and I am trying to update the settings so I can change the photos displaying. Whenever I go into the settings I just get a blank screen. I have signed out of the app and back in, switched the clock face, and restarted my watch but nothing is helping. Anyone know what else I can do? I enjoy having a picture of my son on my watch and since I already paid for this one I would like to make it work. Thanks in advance!

 

Moderator Edit: Clarified subject

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‎08-31-2021 16:06

‎08-31-2021 16:06

Hi there, @LHILROD1128. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with the Slide clock face before reaching out. 

 

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. So, in this case is recommendable to contact the third party developer to learn more about future implementations. 

 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

 

I've moved your post to the Fitbit App Gallery board for organization purposes.

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎08-31-2021 16:06

‎08-31-2021 16:06

Hi there, @LHILROD1128. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with the Slide clock face before reaching out. 

 

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. So, in this case is recommendable to contact the third party developer to learn more about future implementations. 

 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

 

I've moved your post to the Fitbit App Gallery board for organization purposes.

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-31-2021 17:55

In response to MarreFitbit

‎08-31-2021 17:55

Thank you!
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