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Starbucks application missing after firmware update

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‎12-24-2018 09:03 - last edited on ‎12-25-2018 07:42 by Fitbit Moderator

‎12-24-2018 09:03 - last edited on ‎12-25-2018 07:42 by Fitbit Moderator

What happened to Starbucks icon and application?  Did update 12-24-18 and now it is missing.  Not the Christmas present I was looking for.

 

 

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‎12-25-2018 07:41

‎12-25-2018 07:41

Hey there @HumbleRunner, it's nice to see you around the forums! Hmmm... this is very strange. Are you missing Starbucks from your phone or from your watch?

 

I'd recommend restarting your tracker by following these steps. Also, please check: How do I set up and troubleshoot apps on my Fitbit device?

 

Give this a shot and let me know the outcome! 

Maria | Community Moderator, Fitbit


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‎01-09-2019 06:48

‎01-09-2019 06:48

I have the same issue. Discovered it standing at the Starbucks counter ordering. 

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‎01-09-2019 14:26

In response to InfiniteEcho

‎01-09-2019 14:26

Hi all! 

 

Thanks for taking the time to report this issue. Just wanted to confirm that I have forwarded your feedback to our partner team for investigation. 

 

Currently, the best workaround for this is to reinstall your Starbucks app and re-enter your card information. Sorry in advance for any inconvenience. 

 

Feel free to let me know if you have any questions. Thanks!

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