Versa 3 apps disappear from the screen

[Juana730-]

Hi, i got my Versa 3 last week, all was fine and suddenly apps dissapear from the screen. how do i recover those apps. Thank you .

Moderator edit: subject for clarity 

[SteveH · Accepted solution]

I've seen a similar post for the Sense where the apps where there but invisible. If this is the same problem then the fix seems to be to restart the tracker:

Press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

[Juana730-]

Hi, thanks for answer me back, i have the versa 3 and i tried press and
hold but
Still the same.. No apps 😕

[SteveH]

Did you get the Fitbit logo when you tried to restart? I've found it difficult to maintain pressure on the "button" long enough.

If it did restart and you still have no apps showing on the fitbit then I am stumped. Hopefully someone else will have a suggestion.

[PeggySHotes]

I'm having the same issue.  No apps show up when I log in on the website.  It's frustrating.

[WaGlazier]

I am having the same issue for about a week now.  Tried turning off Fitbit as well as deleting app and reinstalling.  No luck yet.