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Weather app won't update on my Sense

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Why do I have to continually have to sync to use the weather app? Twice today!

 

 

Moderator Edit: Clarified subject

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Hi @Jusclownin - it may be that the automatic syncing is not working.

Check your phone battery optimisation to make sure that Bluetooth, Location and the Fitbit App are not being shutdown to save battery.

Also double check the permissions of the Weather app [in the Gallery tile] are set properly.

You can install the SimpleCheckUp app, and before doing a manual sync see if the watch can reach the Fitbit App [second test]. This will help isolate where the problem is.

Lastly logout of the Fitbit App and restart both watch and phone to ensure there isn't a basic syncing issue.

Author | ch, passion for improvement.

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Hi there, @Jusclownin. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the weather app. 

I agree with @Guy_. If the weather is still not updating, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

Hope that helps.

Maria | Community Moderator, Fitbit


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Could not locate your suggestion but the Weather app, which is set accordingly.
Help!

Sent from my iPad
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@Jusclownin - noticed you might be using multiple devices with your watch, can you try turning off one and restart the watch and sync.

 

Author | ch, passion for improvement.

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