Weather app won't update on my Versa 3

[BobCous]

Anyone else having problems with their Versa 3 since the recent update?.. My weather app will not update (I have tried several restarts of both the phone and watch, changing default city locations, changing from C to F, etc... ). 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @BobCous. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with the Weather app before reaching out. I understand where your concern is coming from. 

In addition to the steps you've tried, please check the following settings:

• Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
• The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

Hope that helps.

[BobCous]

Thank you for the quick reply. As it turns out, I found that if I list only 1 City in addition to my Current Location everything works....it fails when I put 2 Cities and my current location in my list of preferences. I even tried rearranging the sort list and had the same result.

My GPS is working because it tracked a walk I did this evening.

Update; Just a quick update .... overnight, the weather app started working as it should. Not sure what changed, but I do know I GPS tracker a walk to see if the GPS was working - maybe that got it going?

[MarreFitbit · Accepted solution]

@BobCous Awesome! I'm glad to hear that the weather app is working fine now. 

Regarding your question, we are not sure what might have caused this, but we would expect this to be a glitch and I would ask you to keep an eye on your Fitbit device, and in the case this happens again, please let me know and I will be glad to further investigate. 🙂