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Weather app won't update on my Versa 3

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‎11-11-2021 07:13 - last edited on ‎11-11-2021 10:14 by Fitbit Moderator

‎11-11-2021 07:13 - last edited on ‎11-11-2021 10:14 by Fitbit Moderator

versa 3 weather app will not update to watch.  tells you to sync, yet it is synced.  mobile app has no adjustments to make nor can you delete and reinstall.  so now my weather info is just useless.  

 

Moderator Edit: Clarified subject

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‎11-11-2021 10:16 - edited ‎10-31-2023 07:49

‎11-11-2021 10:16 - edited ‎10-31-2023 07:49

Hi there, @lovemyversa2. Thanks for stopping by in the Community Forums.

If the weather is still not updating, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

Last but not least, may I know what kind of issues you were having with your Versa 3? Did you manage to solve them? Were they syncing issues? 

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

Hope that helps.

Maria | Community Moderator, Fitbit


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‎11-14-2021 15:35

In response to MarreFitbit

‎11-14-2021 15:35

I've been having the same issue since the firmware update a few days ago. It isn't even that the weather hasn't updated since then; all of the data in the weather app on the fitbit is empty, with a message saying it has no location information and to go to the fitbit app to set up the weather. The information IS set up on the phone app, and since weather isn't something that can be uninstalled and reinstalled, no troubleshooting has worked. Thr above suggestions didn't have any effect, nor did restarting my fitbit, my phone, my app, or my bluetooth connection. Resetting the locations in weather has also changed nothing. Every other piece of data syncs in that absolutely no part of the today tab is causing problems. This is specifically affecting the weather app.

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