Hi there @robinjamesshort, welcome to the Community Forums. Thanks for the details provided in your post about the inconveniences you've been having to log into United app.
I would recommend 1) Checking permissions are all set 2) Make sure their are no errors in Settings when connecting your United account 3) Make sure the Fitbit app is running in the background to access internet 4) and uninstall/reinstall the app if you have not done so already.
As a reminder, the Fitbit app needs to be running in the background while using the United app, otherwise, you may see the ‘not connected’ message. Additionally, flight statuses will appear when your reservation is within 36 hours of departure.
Give this a go and let me know if the issue persists.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer