Weather app won't update on my Versa Lite

[GrifWJ]

My Versa Lite will not update my new location in the Weather app.  I've checked everything -- it's correctly showing my location in my phone App and on the website.  It shows the last place we lived a year ago with no degrees.  I have synched and re-paired it numerous times.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there, @GrifWJ. Welcome to the Fitbit Community Forums. I'm sorry to hear that the weather app on your Versa Lite isn't updating. Thank you so much for your time in trying to troubleshoot the issue prior to posting here, I'll be glad to continue assisting you. 

To better assist you, please confirm that you've tried the following steps in the order listed:

• Unpair your Versa Lite from your phone's Bluetooth and Fitbit app.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your new Versa Lite again.
• If there is no connection, restart your Versa Lite.

With the steps above, what I want you to do is to pair your Versa Lite first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Once the above has been done, please check the following settings:

• Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
• The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

Hope this helps.