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Weather on ASK watch face won't update

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‎02-03-2020 21:11 - last edited on ‎02-06-2020 07:30 by Fitbit Moderator

‎02-03-2020 21:11 - last edited on ‎02-06-2020 07:30 by Fitbit Moderator

The weather on my ASK watch face won’t update. I have rebooted my watch deleted and re selected the watch face (I purchased the bundle). I deleted and input the AGI key from the weather website recommended and it still won’t update. I have an Apple phone with my Versa 2. The temp has been stuck at -3 for 4 days 

 

 

Moderator edit: updated subject for clarity

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‎02-06-2020 07:43 - edited ‎02-23-2024 07:29

‎02-06-2020 07:43 - edited ‎02-23-2024 07:29

Hi there @SunsetRunner, welcome to the Community Forums. I'm sorry for the late response. Thanks for  the steps you've taken so far in order to update the weather on your smartwatch. 

With third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


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