02-24-2019
22:14
- last edited on
07-22-2023
12:49
by
LizzyFitbit
02-24-2019
22:14
- last edited on
07-22-2023
12:49
by
LizzyFitbit
I have tried signing up. The authentication code won’t send....
Moderator Edit: Clarified subject
Best AnswerHow long has it been @Walk10kAtWork these emails are not sent automatically as the notice states.
Due to interest, verification emails are sent in batches. Please be patient - it may take a little bit to receive your verification email but it's on its way.
I signed up to be a tester quite a while ago and have been invited and done it in the past. Yesterday I received and email letting me know I was accepted again for a Charge 2 firmware update testing opportunity. I click on the links in the email to start the pre-survey and firmware update, etc and I keep getting sent to the Main Fitbit webpage instead of the beta.fitbit.com testing site. ?????
Help Please
Best AnswerI'm not sure if we can helpbut would suggest emailing them at beta@fitbit.com
Or go to https://beta.fitbit.com log into your beta account where there should be a link to this survey.