How-to: Search for Answers

[FitbitCommunity]

Using the Advanced Search feature will help you find the answers to all the product or fitness questions you may have.

GENERAL SEARCH

To search for answers across all forum boards, enter your question or related keywords in the search field at the top-right of every forum page. A list of relevant discussions will automatically populate in a dropdown menu. Click on any result to open the discussion thread. 

To see a larger list of results, hit "Enter" on your keyboard or click on the magnifying glass icon to the right of the search bar. A new page will open, listing all related search results. On this Advanced Search page, you can also filter these results using the categories to the left (location, author, date, etc).

ADVANCED SEARCH

If you'd like to refine your search even further, click Advanced Search at the top of the page. You can then filter your results to include criteria such as exact keyword phrases. 

BOARD-SPECIFIC SEARCH

You can search within a specific forum board (e.g., Feature Suggestions, Android, Charge 3), from the board itself. Using a board-specific search bar will refine your results to include related questions and answers within that board only. This is a great way to narrow results by your favorite product or topic.

Discussions that are most relevant to your keywords or question will populate in a dropdown list. Click on one of these questions or hit "Enter". Once you hit Enter, a larger list of search results will open. From there, you'll be able to further refine your search using filters or Advanced Search. 

WHAT IF I CAN'T FIND THE ANSWER I AM LOOKING FOR?

 Ask the Community by posting a new topic! Chances are high that other Fitbitters have similar questions, answers, or insight. For more on how to post a new topic, check out How to: Ask a Question of the Community.

VIDEO OVERVIEW

Watch this 2 minute video overview to learn how to search, post and vote in the Fitbit forums.