help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problem uploading picture

‎02-02-2020 09:06

‎02-02-2020 09:06

I've been having a problems for Months on this. The App won't let me upload a profile picture. I'm trying to change it but the picture is still the same! What is wrong with the App? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-24-2020 05:07 - edited ‎03-25-2020 03:41

‎03-24-2020 05:07 - edited ‎03-25-2020 03:41

Hi @VersaGirl 

 

Which phone do you have? IOS, Android..? Make sure the latest Fitbit App version is installed. Have you tried changing your profile picture on the computer?

 

On Fitbit.com after logged into your account, from the dashboard, click your avatar picture icon in the upper right corner of the screen to open your profile page.

 

Schermafbeelding 2020-03-24 om 13.03.14.png

 

By your avatar picture (above your name), click the camera icon to change your picture.

 

Hope it helps

 

 

Best Answer
0 Votes

‎03-26-2020 08:18

In response to SunsetRunner

‎03-26-2020 08:18

Yes, I've tried all of that. I have an Huawei H1611.

Get Outlook for Android
Best Answer
0 Votes