07-02-2023 13:31
07-02-2023 13:31
Just got a year for free which auto renews in Jul 24. If I were to cancel it now would it still give me the premium features? trying to avoid getting charged in Jul 24 as I may forget to cancel.
07-03-2023 10:08
07-03-2023 10:08
Hi @Stylez_P. It is nice to see you around.
Thanks for sharing your inquiries about Premium and how it works.
You are more than right about this situation. We totally understand that it is easy to forget you are enrolled in an auto-renewed program like Fitbit Premium. That is why we do not remove any premium features when you cancel the subscription.
There are many ways to cancel the subscription, but sometimes it can be a little tricky. You can get a little help in this article or by contacting our support team.