Hello, the returned funds were not transferred to my account, despite the fact that the subscription was canceled.I ask you to repeatedly repeat the refund if necessary I will provide data data.What is the problem? Why didn't they deliver money? If y...
I got a 6 month free trial of Fitbit with my Google Pixel, but I can't use it because there are no plans available when I try to get Fitbit Premium.What's the point of giving the free trial if the user can't actually use it?
Why is my daily picks not updating and have been the same exercise for what seems like a week now? Moderator Edit: Clarified subject and updated label
Very disappointed to learn after at least a dozen phone calls between Fitbit and UHC Medicare that Fitbit Premium is no longer a benefit for UHC AARP Medicare Part B Supplement plan.
Hi,As of Monday 30th Sept 2024, my Fitbit premium app has stopped reporting the useful sleep data of “deep sleep”, “REM”, “light sleep” and “awake”. It now reports sleep, restlessness and awake. Totally useless data as far as I’m concerned as it now ...
Around a month ago I got the Premium free trial for a year and also I added Fitbit to my Google account. But due to having parental controls, I can't use Fitbit app on my phone anymore because my parental controls does not allow me to log in and use ...
I bought a new Charge 6 and signed up for Premium, expecting a 6 month free trial. Instead I was charged full price for 12 months. Any ideas how to fix this?
Received a notice recommending I switch over to using my Google account for my Fitbit. Am I able to transfer over my subscription for premium if I do this? And if so, how is that accomplished?
Fitbit app is offering / pushing 6 months free trial advertisement of Fitbit Premium subscription to new and existing users. User should not be charged until after 6 months trial ends but Fitbit app immediately charges the user. I’ve had this experie...
Where do I find my subscription account info?! This used to be SO EASY on the old Fit Bit Dashboard. I could see everything I needed in one place. Now I have to deal with tons of AI generated junk going in circles. I just want to see my account a...
I got a subscription to Fitbit premium when I got my Versa 4, Love the way]\tch, but the app sucks. The syncing with my fitness pal is very unreliable, often registering multiple entries and sometimes not registering at all. Other times workouts and ...
I was recently charged $89 for Fitbit Premium. I do not have Fitbit Premium associated with my Gmail account although I did have it for a while with the previous email associated with the account (before the merge). I called and confirmed that no Pre...
Has anyone been able to cycle using a Wahoo GPS computer upload to Strava (which I can do) then I would like for that information to sync with Health Connect premium specifically the cardio load and daily activity. My Zwift rides will show up in Stra...
My main use for my Fitbit is as a step counter. When I open the app, the prominent information displayed is my heart rate range for that day. To get to steps I have to scroll down. So it makes it difficult to flick through day by day to work out whil...
How often are new Fitbit classes added? Moderator Edit: Clarified subject
I can't access my favorite lesmills workouts, is it being discontinued? I feel like the value of fit bit premium has gone way down. What am I paying for? Moderator Edit: Clarified subject
do do I get in touch with someone about being double billed for the premium service for my Fitbit app on my iPhone? os there a number or email ? does this have to through Apple ?
Please can Fitbit include written measurements and method on how to make their recipes. The videos are as useful as a chocolate teapot. I know how to insert ingredients into a blender to make a smoothie, the thing I do not know is how much of each in...
How do you redeem a premium card that was purchased in store? I have the card, but google is not recognizing it. Any help would be greatly appreciated. TIA Moderator Edit: Clarified subject and updated label
All my Fitbit data disappeared before the upgrade to Google smartwatch. To recover they suggest under Settings finding Export Your Account Archive but no such thing exists. How do I Request my data? Moderator Edit: Clarified subject
I changed my Apple ID and now I can’t remember which previous ID I used it for fitbit premium subscription. In this case how can I unsubscribe my fitbit Premium? or at least is it possible to tell me which apple id’s email link to my fitbit premium s...
It's really frustrating that I am unable to use the 6 month free trial of premium access. It wasn't made clear that the offer has to activated within a short time of purchasing the fitbit. It's especially annoying if the fitbit was a gift and the tim...
Hi, I have found out this morning, the screen share/cast option is not available from the exercise videos anymore. I still can cast using the phone in-built feature, but in much lower quality and not as convenient. I have Pixel 7 phone. Why is this f...
I live in the UK, which is a market in whcih one of the benefits of Google One is sharing Fitbit Premium membership with family members. I have a Google One account with Fitbit Premium (and Nest Aware) included, and have added my wife to my Google fa...
The key feature, the only reason actually, I pay for premium has been broken for at least two weeks. Support keeps saying, "Just download the new version of the app" when I literally cannot do that; it's not been pushed to the Play store for me (Pixe...
Hi there, My most favorite meditation 'sleep is the best medicine' has disappeared from the fitbit app. This was a very important and helpfull mediation to fall asleep for me. If it cannot be added again to the app, can I find the audiofile somewhere...
Does anyone know the fix for generating the wellness report? I can request it but after that, no notification or download to my phone. Last time I did this successfully was June this year.I've already tried logging out, clearing the cache, reinstalli...
Les Mills workouts seem to have been removed..... please bring them back! Without these brands the premium membership is hardly worth the price for less features and brands like Les Mills.
The les mills workout video I follow disappeared from the app. It's not anywhere in the options is fitbit discontinuing some of the work out videos? Moderator Edit: Clarified subject and updated label
I'm a premium subscriber and today I went to pick up my favourite Aaptiv audio coaching program (Groove the pace) and the audio program itself wouldn't load, just had the circle of death. I went to try another program, same thing. Third time was luc...
No longer have a premium membership that was always part of my UHC Medicare coverage. And no renew active premium group. Anyone know what happened? Moderator Edit: Clarified subject
I tried multiple times to download my wellness report and each time I get the never ending spinning circle. I tried the directions fitbit techs have sent me and that didn't solve the problem. It says I need more than 30 days of data and I do have tha...
I was excited to see the recipes when I upgraded to premium then I went in to look... Why on earth are the recipes videos first off? Why would I want to watch something for 5 minutes that I could read in 30 seconds? Then if I actually do watch the vi...
I was trying to get my Fitbit activity data before Fitbit Premium subscription expires in May. Google Takeout has an option to export Fitbit data. It does not allow you to choose a date range. Attempts to export activity data or to export all dat...
I haven't gotten any of the "deep personalized insights" yet and I've been on Premium for 2 weeks but have years of data before even getting on Premium. How long did you have to wait for these to show up? Thank you. Can someone please tell me what th...
I recently bought a Fitbit Versa 4. I was looking to set up a reminder to get me to drink more water....I need it !! I couldn't find anything, but somewhere I read that this was now a feature of the Premium subscription. Since I got a 6 month trial w...
My PW3 doesn't track blood oxygen while I am sleeping and doesn't accurately record my sleep time.It only worked for the first 4 days I had the PW3. This is ridiculous.
When I try signing up for the 6 month free trial of premium it says I am not eligible for a free trial? I have never used it or tried it before... Should mention this is using my pixel watch 2. Moderator edit: merged reply
Hi, I was looking at the meditation and mindfulness videos and they all seem to be in an American accent. Are they all American on the premium membership too? I just don’t find the American accent very relaxing, if so I’ll not subscribe. thanks, ...
I paid for an annual premium membership in Sept 24 and have now just purchased a new Sense 2 that comes with 6 months membership. Please can you let me know how to cancel the annual membership and receive a refund, so that I can claim the free member...