My Fitbit battery lasted at least a week until I joined Fitbit Premium, then it lasted less than a day. I then turned off all the various settings and cancelled the subscription - but it does not expire for 6 months and so the battery is continuing ...
My Charge 5 suddenly went dead yesterday. After many attempts to restart it (using the button on the charger cable) it finally started but now (i) the battery fully discharges in circa 30 minutes and (2) I am unable to swipe the screen up/down or rig...
Recently FitBit updated the design of the “sleep log” information and took away a lot of vital visual data required to use it easily.When I signed in this morning everything was completely different and the app had alluded to me getting the detailed ...
Did over 200 floors today but did not even get the 10 floor badge
Why am i suddenly today, not getting my “below resting heart rate” or my “oxygen variation” scales. This is one of my most important things I track along with my sleep score daily! It is actually biggest reason I am paying for Fitbit Premium. I/we...
how do i program the time on my fitbit sense? i ask because there is no more fitbit app.and before you smart off with "you have to use google", i assure you that i bought a $300 fitbit Sense, not a google.
HOWTO: enter the United Healthcare Insurance Fit-bit Premium Membership Code on my account ?As a member of the United Healthcare, members are provided a Fit-bit Premium Membership code to be enrolled in the Fit bit Premium as part of the insurance pr...
I am a premium member. I have been using Fitbit for over 7 yrs. Google has ruined this for me. I am no longer receiving accurate daily information on my sleep, my steps, etc. I am very frustrated. I am very disappointed. "Syncing" takes hours. If t...
Ever since Google took over Fitbit, my time zone has been incorrect in the app. It is infuriating when I'm trying to track my sleep. My time zone (America-Whitehorse) appears in the list but when I click on it the time shows as UTC--which is nowher...
I have been reading about the issue of trying to export your Weight Log data since 2019. I also do not see any way to export a specific item like the Weight Log. Am I correct? why is this?
I don't like the new sleep score at all. It's really too busy. It was perfectly fine before.
My Fitbit wont sync. Shows up error anyone knows why? I got the premium
Hi all, I did the first of what looks like a series of 6 or so as it appeared in the feature row but now I can't find them! Please can someone point me in the right direction or tell me which filter to apply?Thanks and best wishes!
Restorative sleep went away. Bad redesigned app. Sleep and exercise graphics are terrible. Unable to choose exercise, it puts what it wants.
I have a slightly different issue. I have Premium, usually have the stress score, but today I didn't. Realised it said I need to have a wake time between 8PM to 1PM. I have a sleep disorder, so is this feature useless to me? I am frequently not wakin...
I am very satisfied with the new Sleep Module in the premium account. I still miss the snoring and sounds function, but I assume that Google will also quickly implement this in the Premium account. there is another error in the oxygen variation graph...
Hi, We are in the UK. My wife and I have both recently purchased the Sense 2. These came with 6 Months free trial of premium. One was purchased from Google and one form Amazon.We both have separate Google accounts which we use to log in. Each accou...
Since having Fitbit premium my Fitbit is not recording my overnight heart rate and oxygen levels, what Moderator Edit: Clarified subject
My Fitbit premium trial ended & automatically renewed but I no longer have access to premium on my app or on the website. I contacted Fitbit support yesterday…so about 30 hours so far. After numerous back & forth of messages & screenshots they answer...
I received a free 6 month trial of Fitbit Premium with a Charge 6 which I ordered on-line direct from Fitbit prior to its launch. The watch arrived later than expected and the free sports band which was the incentive to order direct from Fitbit didn'...
I cannot purchase Premium in the app, consantnly getting error message both with 2 debit cards and Apple pay
If I cancel FitBit Premium, will I still be able to see all the reports and data from when it was active?
HelloI use Google One Basic, it is due for renewal on 5th April and am considering upgrading to Google One Premium and am in the UK, I believe that one of the perks is now Fitbit Premium.I already have Fitbit Premium due for renewal on 29th June and ...
I have a Google One account. I understand that Fitbit premium comes with that. My free 6 months of fitbit premium is coming to an end later this month and I cannot find a way to link the two google entities even though they are both using my gmail ...
I get no stress management score nor do I get the valuations of the scores. I have premium, and it just says the information is in Premium included. So why no access??? Not happy! Moderator Edit: Clarified subject
I just want to support this idea of creating family plans for premium accounts. Since Google already has the capability of allowing family members into the Google accounts, I don't see why that same capability couldn't be extended to Fitbit accounts....
I'm chronically sleep deprived (night owl with day job) and despite the app telling you that a lack of sleep over many nights impacts Readiness Score, and that you should sleep at least 7-9 hours a night, my Recent Sleep consistently reports a High b...
I bought noom and decided to use fitbit as well. I rated fitbit 10 and noom 7..UNTIL..I started my premium membership. I LOVE to cook and thought the receipes would help me with my weight loss journey. HA!!! Little videos are nicely presented, bu...
I have a PW2 and a "renew active" Premium subscription, I use a Pixel 8 Pro. Most premium features show up but the wellness report is missing. I go to the explore premium page and get a lot of stuff with "fitbit care" at the top, no where can I locat...
Look into what I posted a couple months ago. Was so done with Fitbit. My Charge 5 suddenly was broken, 2 weeks before Charge 6. Asked for a refund, they say they will give a discount for the new one, never got one. Now I just realized I still got cha...
I am a premium member and snore report did not come in for last night. I cannot find the toggle to turn on snore report under the sleep tile settings. Does anyone know what is happening? Moderator Edit: Clarified subject and updated label
It would be really great if I could get the Fitbit app on my fire stick or at least be able to mirror the workouts from my iPhone Fitbit app to the fire stick without the picture being completely distorted because it doesn’t do full screen. Modera...
As a premium subscriber I would love it if more sleep stories were added… particularly some read by women who are not North American. I have had the same few stories to choose from for three years, and one of the two read by a not-north-American woma...
Fitbit family. I need help syncing data during casting workout on screen. Is it a device issue which I am using the pixel watch? How do I sync my data to the widget on the screen?
I recently added my son's Google account in the Fitbit app (he has an Ace 3). Shortly after my Premium account renewed and I realized my Premium features were no longer to be found in my profile. I later realized my son's account is categorized as "P...
The food tracker shows different calories on a day when I entered my food in a separate app, compatible with Fitbit. Why?
I’ve been a loyal Fitbit user/follower since many many years ago when Surge took my breath away. And I’ve been on premium for a while. When renewing my subscription last year, was notified that Fitbit will not be supporting certain countries (which i...
Ik heb nu een charge 5, waar ik een premium abonnement bij heb, nu heb ik een charge 6 gekocht. Kan ik zo het premium abonnement overzetten op de charge 6? thnx
Is there a way to watch Fitbit Premium content on your TV or are you stuck using a telephone screen? I used to have a Windows app, but its gone. I used to be able to play it from a browser, but that is gone too. The Fitbit app on the phone is tiny....
Why is accessing your Fitbit premium trail offer so difficult? Customer Service was no help. Is this a marketing ploy with no real intention of allowing access to the trial? It really shouldn't be this hard. Does anyone have a suggestion? Moderator...
