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Premium subscription query

I just got mail telling me to cancel my Premium membership. It just got renewed on 19th of February. I paid 80$ for renewal.

Now it says, and I quote:

"Hello,

As you may have heard, the Fitbit app is becoming Google Health. As part of that update, we are making changes to the Premium subscription.

Unfortunately, starting May 26, 2026, Google Health Premium will no longer be available for your account, either due to you being under the age of 18 or a location restriction.

You must take action and cancel your subscription as soon as possible to avoid unwanted charges for a service you will no longer be able to access. You should cancel your subscription in Google Play settings (Android) or your Apple Account Settings or the App Store (iOS). Instructions are available here.

After you cancel, you can continue to use your Fitbit or Pixel Watch with the free Google Health app including tracking all your metrics in one place, helping you make decisions about your wellbeing with confidence.

 Thank you for being a loyal Fitbit customer,

The Fitbit Team"

So, what about my 9 months of subscription?

Marija

 

Moderator Edit: Clarified subject.

Best Answer
2 REPLIES 2

Hi @ramajana   This is a user to user help site.  Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

Welcome to the Fitbit Community, @ramajana. Thank you for sharing the information you received.

As @LZeeW mentioned, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

For more information you can check the help article: What is new with the redesigned Google Health app.

Best Answer
0 Votes