Forum Posts

Heart rate logging

Hi all, How does Fitbit determine when to log heart rate in the app? I often find that the HR on my watch will not appear in my daily HR chart in the app, but after a seemingly random amount of minutes my HR will be logged.Is there a way to prompt th...

St2z by Jogger
  • 26 Views
  • 0 replies
  • 0 votes

Enter a custom activity

So it's clear to me after reading numerous previous posts that there is no way to note breastfeeding as an activity in regards to calories burned. Is it possible to generate my own custom activity to take breastfeeding into account? There's no way my...

Exercise bike

What does time on my exercise bike with hand weights count as?

JeneEm by Jogger
  • 128 Views
  • 1 replies
  • 1 votes

Flu, high fever and a readiness score of 100

I synced my Fitbit Luxe this morning and had to laugh. With the flu, a fever of 39,3C (around 103F) and RHR around 7-8 above normal, the Fitbit app gives me a readiness score of 100 and tells me to get going. No thanks!

What is the benefit of tracking a workout?

Hi,I have a pixel watch 2. It is constantly reading my heart rate, steps elevation etc. What benefit do i actually get from tracking a workout? does it change the recorded number of calories burned etc based on the activity? or it that data generated...

Active Zone Minutes time of day

It appears Fitbit took away the most useful feature - exact time of day active zone minutes are acquired. Prior to the current update, you could tap on active zone minutes, scroll down and see at what time of day active zone minutes were acquired. It...

New App less sleep data

Everyone is complaining about the new app and I agree. My biggest complaint is that the detailed sleep data is now buried several clicks in when I used to be able to have it on my main app page. It’s frustrating. It’s the main reason I use the Fitbit...

Restless sleeping

I've tried every suggestion from system settings to band orientation and the sleep numbers on my Sense (and my Inspire before it) are either ridiculously low from only recording a few hours of sleep to zero. I'm clearly sleeping and occasionally (may...

HRV not working

4 days ago I stopped getting HRV data. Zero. It has been about a year, so I cleared the cache on my phone as was suggested to others and did a soft restart. Still no data and no breathing rate

Rusk2 by Jogger
  • 97 Views
  • 0 replies
  • 1 votes

Pram/ wheelchair mode

I regularly go for walks with my daughter in her pram and I would love for the fit bit to realise I'm pushing a pram and not cycling and also even when I have selected walk on my exercise mode it constantly asks if I've stopped which is frustrating w...

Sleep stages don't work.

Sleep stages don't work. No data due to inconsistent heart rate. I take it that there is a certain way to sleep. What might that be?

Intense activity

How can intense activity be deleted? It’s unfair that I don’t get credit for for it as exercise, even if it’s part of something else that I did get credit for.WW also will not give credit as a workout session either.

weekly progess should show calorie deficit

would anyone else find it super helpful if the weekly progress report showed your calorie deficit for the week?it currently shows average daily calorie burn but it needs to have a tile for calories in/out and the deficit for the week!who agree's?

Understanding sleep score range + suggestions

My sleep score doesn’t make any sense. I sleep 3 hours of disrupted sleep with 10 minutes of REM, and I get a sleep score of 63. I sleep double that amount of time with at least equally more rem sleep and I get a sleep score of something in the 70s? ...

Readiness score should take menstrual cycle into consideration

This is a comment for FitBit. Today my readiness score is the highest it’s ever been at 97. It’s also day 1 of my cycle the most uncomfortable lethargic day of the month. If this score does not take into account women’s hormonal cycles then I can’t i...

Breathing Rate not tracked

Hi. Even though I’m wearing my Fitbit to bed it’s not tracking my Breathing Rate. Last night I slept over 7 hours. Any suggestions? Thanks! 

Inconsistent/Incorrect handling of Time Zones when Traveling.

While traveling overseas I've found that Fitbit does not handle time zones consistently across different components of the app. Here is one example, but this seems to effect other areas as well including sleep tracking. My home time zone is currently...

unnamed.png

What does the "Readiness Score" mean, and how is it calculated?

As the topic asks. just wondering what is a "good" (versus lousy) score, and how said score gets assigned.  Also: Is this a 'Premium' feature? Did I post this topic in appropriate forum? I guessed-so because of the "premium" icon from that page withi...

Victamon by Tempo Runner
  • 187 Views
  • 1 replies
  • 1 votes

Fitbit not recording HRV and breathing rate in Health Metrics

My Fitbit has started recording no data for hrv and breathing rate in health metrics since last Friday. Hrv is the only reason I pay for premium. It has managed to fully record my sleep and sleep stages every night, why has it stopped recording hrv? ...

Is smartwake a premium feature?

Hello, I want to buy a Fitbit band primarily for the smart wake feature that wakes you up when you are in light sleep. However the site is unclear as to whether this is a premium feature or available to non premium members. Can anyone help?

Premium Sleep profile missing?

One of my friends sent me a screenshot of her Luxe sleep profile with her cute sleep animal. I read a couple of articles that said the new feature went to premium members yesterday but I don’t see it on my luxe. Am I the only one? Maybe I need to upd...

DesertMoon by Recovery Runner
  • 3561 Views
  • 13 replies
  • 11 votes

SLEEP SCORE Bugs

Sleep details often show an initial and/or ending period of AWAKE state (Pink) which lowers Sleep score "erroneously". The Start and End times can be Edited - and I often do, and "improve" my score by 2 or more points.HOWEVER often if I fumblefinger ...

vlowell by Recovery Runner
  • 558 Views
  • 0 replies
  • 0 votes

Wellness Report

Hi all, was wondering how to add the glucose testing to the wellness reports to print? It's the only one I can't add to the report? Inspire2

Resolved! I'm missing from my own leaderboard

I am averaging 12K+ steps a day per my profile and the app, but when I look at my friends leaderboard, I show up at the bottom, with no recent activity. I've rebooted the phone -- no fix. Same issue exists on the web dashboard. 

Glicemy tracker in Italy

AFAIK there's a glicemy tracker available in several country (also in EU).I don't see Italy in this list and indeed i don't have this functionality, so i have two questions:1) Is it possible to enable it? What can i do for help about it?2) I travel a...

Heart rate and zones can't be correct

I have a charge 5 and android. They used to read correctly but now it saying, like today, I have 50 zone minutes most of which occurred when I was getting dressed and having breakfast! Some days it read correctly but like today, it's crazy.

Resolved! How to disable snore detect? Premium

I want to turn off the snore detect feature but when I click on the sleep tile > settings, there's no option for this feature and I'm unable to turn it off.  I've tried reinstalling the app, and the firmware for my Versa 3 is the latest version.  Thi...

ta____ by Jogger
  • 687 Views
  • 2 replies
  • 0 votes

Health Metrics Data

Hi. I would love to have access to a longer timeframe for health metrics data. One year or more would be fascinating. If it’s prohibitive in the app, I’d even download a spreadsheet from your website.

HRV baseline - does it ever get updated?

I'm not sure where to ask that question but since I look at a 30-day trend (Premium) then I guess this forum should be ok. I looked at HRV readings from Garmin and Fitbit:Left - Garmin, Right - FItbitThe dotted black line on Garmin is night average H...

tparker_1-1667233438374.png
t.parker by Veteran Runner
  • 1053 Views
  • 4 replies
  • 1 votes

Turn off Snore and Noise Detect - Fitbit Premium

I have read all the comments and no one has answered the question.  I have Fitbit Premium and I want to turn off Snore and Noise Detect it is draining my battery by 30% every night and I have to charge my watch every other day.  How do I get rid of i...

Premium - Snore Detect not working

I have tried to use snore detect for almost a week since getting my Fitbit, nothing works. Microphone is on, I even turned assistant on because someone mentioned that worked for them. I have premium, watch is fully charged. My sleep ratings all work ...

Not getting my 'Breathing Rate' Premium

Has anyone else had trouble tracking their breathing rate? I wear mine to bed nightly and I have yet to see my breathing rate. Any suggestions???   Moderator Edit: Clarified subject

RobPe by Jogger
  • 294 Views
  • 2 replies
  • 0 votes
Labels