Forum Posts

Where is the dashboard I use to have on my computer?

I haven't logged in for a while from my computer.  I log in and I can't find my dashboard where I can log in my food intake and set up other stuff.  It brings me to an app download thingy but I have that on my phone.  I want to use my computer for lo...

cassioppe by Recovery Runner
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Put the app interface back the way it was

Please put the app interface back the way it was. Especially the sleep data page. You changed for no reason and you can’t even read the charts now. The dark background with colors for sleep phases worked. Now it’s incomprehensible. Changes like this ...

Unable to see total distance walked

Hi all,In the past I was able to see the total amount of distance I've walked in total.Now it's only showing an average, which I don't like.How can I change this? KR,WesleyDS 

Calories Counter & Energy Burnt

Hey, can anyone help & explain this to me.New to Fitbit premium, but had my Google watch for a good while. I'm struggling to understand how these metrics are working together. I know I've under eaten today, but it says my calories out is 3,395 on the...

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Sleep Score Gone

I have a Pixel Sense 2 and up to 10/14/24 my sleep data was performing fine and I used it daily.  Since 10/15, screenshots attached, I no longer get my score or any of my sleep data.  I've read a couple forum issues where people are blamed... nothing...

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No more sleep score

I’ve had no sleep score the last two nights. I tried deleting my sleep log and adding it again, which has worked in the past. I’ve also noticed that the green “Learn more” link has disappeared next to the words Sleep Timeline, but it’s there when I g...

Resolved! Readiness History Gone

My past readiness scores are gone since Fitbit’s announcement last week that readiness is now a free feature, and I haven’t gotten a score since…anyone else? I paid premium to have that metric. Wondering if that history will come back once I start ge...

egb1128 by Jogger
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Daily readiness

I’ve been a premium member for years. Recently my daily readiness stopped working and was permanently recalibrating (I wear it all the time so not a user error). So now it’s finished calibrating. However- it now tells me I have “moderate readiness” a...

BusyA by Jogger
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Meditation minutes not logging in Exercise tile

I need to log mindfulness sessions as meditation in Activity. this week I have been adding my mindfulness sessions as “meditation” in Activity. The Fitbit app shows calories burned from mindfulness but shows 0 minutes logged. this only started occurr...

Suze120 by Jogger
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Health Metrics and Readiness score recorded incorrectly

When I don’t get a sleep score (about half the time) the HRV value is set to zero and this in turn sets the readiness score too low as a result. The value for HRV should default to the average when no heart rate has been recorded for that day/night. ...

Cmgrover by Recovery Runner
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  • 10 replies
  • 7 votes

How does Fitbit determine when to log heart rate in app?

Hi all,   How does Fitbit determine when to log heart rate in the app?  I often find that the HR on my watch will not appear in my daily HR chart in the app, but after a seemingly random amount of minutes my HR will be logged. Is there a way to promp...

St2z by Jogger
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Enter a custom activity

So it's clear to me after reading numerous previous posts that there is no way to note breastfeeding as an activity in regards to calories burned. Is it possible to generate my own custom activity to take breastfeeding into account? There's no way my...

Exercise bike

What does time on my exercise bike with hand weights count as?

JeneEm by Jogger
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Flu, high fever and a readiness score of 100

I synced my Fitbit Luxe this morning and had to laugh. With the flu, a fever of 39,3C (around 103F) and RHR around 7-8 above normal, the Fitbit app gives me a readiness score of 100 and tells me to get going. No thanks!

What is the benefit of tracking a workout?

Hi,I have a pixel watch 2. It is constantly reading my heart rate, steps elevation etc. What benefit do i actually get from tracking a workout? does it change the recorded number of calories burned etc based on the activity? or it that data generated...

Active Zone Minutes time of day

It appears Fitbit took away the most useful feature - exact time of day active zone minutes are acquired. Prior to the current update, you could tap on active zone minutes, scroll down and see at what time of day active zone minutes were acquired. It...

New App less sleep data

Everyone is complaining about the new app and I agree. My biggest complaint is that the detailed sleep data is now buried several clicks in when I used to be able to have it on my main app page. It’s frustrating. It’s the main reason I use the Fitbit...

Restless sleeping

I've tried every suggestion from system settings to band orientation and the sleep numbers on my Sense (and my Inspire before it) are either ridiculously low from only recording a few hours of sleep to zero. I'm clearly sleeping and occasionally (may...

HRV not working

4 days ago I stopped getting HRV data. Zero. It has been about a year, so I cleared the cache on my phone as was suggested to others and did a soft restart. Still no data and no breathing rate

Rusk2 by Jogger
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Pram/ wheelchair mode

I regularly go for walks with my daughter in her pram and I would love for the fit bit to realise I'm pushing a pram and not cycling and also even when I have selected walk on my exercise mode it constantly asks if I've stopped which is frustrating w...

Sleep stages don't work.

Sleep stages don't work. No data due to inconsistent heart rate. I take it that there is a certain way to sleep. What might that be?

Intense activity

How can intense activity be deleted? It’s unfair that I don’t get credit for for it as exercise, even if it’s part of something else that I did get credit for.WW also will not give credit as a workout session either.

weekly progess should show calorie deficit

would anyone else find it super helpful if the weekly progress report showed your calorie deficit for the week?it currently shows average daily calorie burn but it needs to have a tile for calories in/out and the deficit for the week!who agree's?

Understanding sleep score range + suggestions

My sleep score doesn’t make any sense. I sleep 3 hours of disrupted sleep with 10 minutes of REM, and I get a sleep score of 63. I sleep double that amount of time with at least equally more rem sleep and I get a sleep score of something in the 70s? ...

Readiness score should take menstrual cycle into consideration

This is a comment for FitBit. Today my readiness score is the highest it’s ever been at 97. It’s also day 1 of my cycle the most uncomfortable lethargic day of the month. If this score does not take into account women’s hormonal cycles then I can’t i...

Breathing Rate not tracked

Hi. Even though I’m wearing my Fitbit to bed it’s not tracking my Breathing Rate. Last night I slept over 7 hours. Any suggestions? Thanks! 

Inconsistent/Incorrect handling of Time Zones when Traveling.

While traveling overseas I've found that Fitbit does not handle time zones consistently across different components of the app. Here is one example, but this seems to effect other areas as well including sleep tracking. My home time zone is currently...

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What does the "Readiness Score" mean, and how is it calculated?

As the topic asks. just wondering what is a "good" (versus lousy) score, and how said score gets assigned.  Also: Is this a 'Premium' feature? Did I post this topic in appropriate forum? I guessed-so because of the "premium" icon from that page withi...

Victamon by Tempo Runner
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Fitbit not recording HRV and breathing rate in Health Metrics

My Fitbit has started recording no data for hrv and breathing rate in health metrics since last Friday. Hrv is the only reason I pay for premium. It has managed to fully record my sleep and sleep stages every night, why has it stopped recording hrv? ...

Is smartwake a premium feature?

Hello, I want to buy a Fitbit band primarily for the smart wake feature that wakes you up when you are in light sleep. However the site is unclear as to whether this is a premium feature or available to non premium members. Can anyone help?

Premium Sleep profile missing?

One of my friends sent me a screenshot of her Luxe sleep profile with her cute sleep animal. I read a couple of articles that said the new feature went to premium members yesterday but I don’t see it on my luxe. Am I the only one? Maybe I need to upd...

DesertMoon by Recovery Runner
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  • 11 votes

SLEEP SCORE Bugs

Sleep details often show an initial and/or ending period of AWAKE state (Pink) which lowers Sleep score "erroneously". The Start and End times can be Edited - and I often do, and "improve" my score by 2 or more points.HOWEVER often if I fumblefinger ...

vlowell by Recovery Runner
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Wellness Report

Hi all, was wondering how to add the glucose testing to the wellness reports to print? It's the only one I can't add to the report? Inspire2

Resolved! I'm missing from my own leaderboard

I am averaging 12K+ steps a day per my profile and the app, but when I look at my friends leaderboard, I show up at the bottom, with no recent activity. I've rebooted the phone -- no fix. Same issue exists on the web dashboard. 

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