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Fitbit stopped tracking steps. Is there a system issue?

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‎09-07-2023 20:39

‎09-07-2023 20:39

Fitbit stopped tracking steps. Is there a system issue? 

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‎09-12-2023 07:42

‎09-12-2023 07:42

Hi there @jules7890, it is nice to see you around.

Thank you for getting in touch with us about this. Let me tell you that nothing stops your Fitbit from recording steps like a system issue. Restarting is what I advise doing in this kind of situation as a standard form of troubleshooting. Given that you haven't specified what model of Fitbit you have, you can look at this help article and follow the instructions for your particular device. How do I restart my Fitbit device?

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