Beginner running program not working - Versa 2

[dc_bee]

I added the beginner running program onto my app and it only worked for one day and now it doesn't work. When I click on it, it gives me a "we're having problems connecting to our server. Please try again" message. I get the same message when I try to access the beginner running program from the Discovery tab. I see that it is in progress but it won't open. I tried to open the other guided programs and they are working just fine. What's the deal?

I have an Android Samsung Galaxy S7.  I have uninstalled and reinstalled the Fitbit app a couple of times and the problems still persist. Has anyone had the same problem and do you have a fix? 

[SilviaFitbit]

@dc_bee It's nice to see you on the Community. Sorry for the delayed reply. 

I appreciate the troubleshooting tried and the details mentioned. 

We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.