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Cancel Fitbit Premium that came with new Fitbit

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‎10-23-2023 05:08

‎10-23-2023 05:08

I have tried to follow all advice but having never purchased Fitbit Premium on purpose, it is not showing up as a subscription or a purchase that I can cancel. I also don't have the ability to manage this subscription. I have been trying to cancel it and it's taken so long it's now renewed. I want to cancel retroactively asap.

I have a Charge 5 and moved my fitbit account to Google in hopes it would make it work better (it finally shows the menus) but I still don't have the ability to manage my membership.

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‎10-23-2023 05:46

‎10-23-2023 05:46

I tried chatting on Fitbit help, that was a dead end.  I found elsewhere - go into the Google Play Store/Payments and Subscriptions/Subscriptions, you will find it there and can cancel.

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‎10-23-2023 05:59

In response to FLAMS

‎10-23-2023 05:59

Thanks - I tried that too, but unfortunately it's not showing up (despite
not having canceled it yet)
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