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'Error 2002' When trying to subscribe to Fitbit Premium

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‎01-16-2022 06:59 - last edited on ‎01-18-2022 13:26 by Moderator Alum

‎01-16-2022 06:59 - last edited on ‎01-18-2022 13:26 by Moderator Alum

my screen shotWhat does it mean by error code 2002? I just want to try fitbit premium, but this message always pops up. 

What can I do to try premium?

 

Moderator Edit: Clarified subject

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‎01-18-2022 13:27

‎01-18-2022 13:27

Hi there, @liusmiler323. Welcome to the Community Forums. Thanks for reporting this error when trying to subscribe to Fitbit Premium. I understand where your concern is coming from. 

 

Thanks for sharing this image. In this case, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon.

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