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Error code 1004

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‎05-28-2020 03:56

‎05-28-2020 03:56

How can I fix the error code when I’m trying to upgrade to premium 

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‎06-03-2020 17:33 - last edited on ‎10-07-2025 09:33 by Fitbit Moderator

‎06-03-2020 17:33 - last edited on ‎10-07-2025 09:33 by Fitbit Moderator

@Alphonso-1960 A warm welcome to the Community. Thanks for getting in touch about this. 

Please double check your parental controls and iTunes settings. After this, force quit the app and try again. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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