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Fitbit Premium - Why?

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‎11-21-2019 14:10

‎11-21-2019 14:10

Why is there features only available to those who subscribe for a ‘Premium’ Fitbit subscription? I’ve already paid for my device, I don’t understand why I have to pay to use more features.

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‎11-22-2019 07:11

‎11-22-2019 07:11

@CathalC Welcome to the Community. I'll be happy to clarify your question about Premium. 

 

Fitbit Premium is an extra service for those who are interested in guided programs and advanced tools to help you reach your goals. 

The following are features offered in Fitbit Premium are:

 

- Guided Programs 

- Personalized insights 

- Complete step-by-step workouts with Fitbit Coach

- Guided Meditations 


Let me know if you have additional questions.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-07-2019 07:28

‎12-07-2019 07:28

This is exactly what I thought when they changed the Premium services and updated the app. I’m being solicited in the app all the time and I’ve lost previously free features. Now I’m considering switching because it’s no longer a positive experience. 

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‎12-09-2019 13:30

‎12-09-2019 13:30

It is very aggravating after spending $200 last year on a Versa, expecting the forthcoming enhancements and then be expected to pay extra, especially per month, for them. 

 

When you buy a premium product the software should be free.  ALL the software.  had a i known they wanted to charge extra for the future features i never would have bought it.

 

Garmin, here i come.......

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