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Fitbit Premium features are locked

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‎11-01-2020 04:42 - last edited on ‎11-03-2020 17:17 by Fitbit Moderator

‎11-01-2020 04:42 - last edited on ‎11-03-2020 17:17 by Fitbit Moderator

I paid for premium 10.20.2020 and all activities show as locked.  My app is up to date.  Hard to pay for something and not be able to use it. Keep offering me 90 day free trail and have already purchased awhile ago so it has had time to activate.

 

Moderator Edit: Clarified subject

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‎11-01-2020 08:01

‎11-01-2020 08:01

Please contact support use help at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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1 REPLY 1

‎11-01-2020 08:01

‎11-01-2020 08:01

Please contact support use help at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer