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Fitbit Premium issues

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‎02-03-2020 10:48

‎02-03-2020 10:48

Is anyone suffering from problems with Fitbit premium ? Particularly around its guided programmes and glitches which stop you accessing them ? 

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‎02-04-2020 10:50

‎02-04-2020 10:50

@SunsetRunner Welcome to the Community. Thanks for the details mentioned. 

 

I appreciate your report. This has been escalated to my team and they are investigating it, your patience and understanding while this gets resolved is appreciated. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-06-2020 14:17

In response to SilviaFitbit

‎05-06-2020 14:17

I uploaded Fitbit Premium yesterday and it has screwed up my Fitbit dashboard. I lost sleep and heart rate on my Fitbit App and it won’t sync with my Charge 3 watch.. I opted out of Premium but still have problems. Please advise.

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