Fitbit app doesn't show Health Metrics data

[vsmith25]

On my app when I open Health Metrics not everything shows data.  I have worn it every day and night since I got it on Sunday and today is Thursday.  My Breathing Rate doesn't show anything.  Neither does Heart Rate Variabiltiy, Or oxygen saturation.  What do I need to do.

Moderator Edit: Clarified subject

[SilviaFitbit]

@vsmith25 Hi there. Thanks for the details mentioned. 

• Wear your device for at least 1 full day (during the day and to sleep at night). Check your stats after you wake up in the morning. Note: skin temperature requires 3 nights of data.
• Make sure the back of your device is in contact with your skin. The band should be snug but not constricting. If you experience any discomfort, loosen the band, and if it persists give your wrist a break by taking it off.
• Most metrics require at least 3 hours of quality sleep. If you move a lot during your sleep or the sleep session is too short, you might not get a reading.
• To track your blood oxygen saturation, confirm you have an SpO2 clock face installed (available on Ionic, Sense, and Versa series) or the SpO2 app (available on Sense and Versa 3). For more information, see How do I track blood oxygen saturation (SpO2) with my Fitbit device?

Learn more about it in this article What should I know about health metrics in the Fitbit app? 

Hope this helps. 

[vsmith25]

I tightened my fitbit and have been wearing it for 7 days tomorrow.  Still can only see my temperature change.  Last night I slept for 8 hours instead of my usual 5-6 and still no breathing rate or heart rate variability.  All I can see are skin temperature and resting heart rate.  I understand for the Sp02 I need to change my  clock face.  But the others should be working after 7 days.  Help!!  I also bought the Sense because I wanted to be able to track these things.  It is bad enough that I must have the Premium for this but it isn't even working with Premium right now!!!

[PowayJohn]

The only way I can get my Sense watch to sync with my Samsung phone is to shut down my watch and restart.  Everyday, there is no data in my smartphone app for the prior day until I shut down the watch and restart.  Within minutes the phone app is populated.  It is a pain - but a very consistent solution.

[PowayJohn]

The only way I can get my Sense watch to sync with my Samsung phone is to shut down my watch and restart.  Everyday, there is no data in my smartphone app for the prior day until I shut down the watch and restart.  Within minutes the phone app is populated.  Since I do not sleep with my phone, I may be beyond bluetooth range to keep synced 24/7.  It would be preferred if the resync was automatic when nearby - but rebooting the watch consistently re-establishes the connection with the phone app.  It is a pain - but a very consistent solution.

[SilviaFitbit]

@vsmith25 Thank you for getting back. I see where your disappointment is coming from. 

Please try the troubleshooting shared by @PowayJohn: 

- Sync your Fitbit 

- Restart your Sense 

- Restart your phone 

Hope this helps. 

[Raiha]

My BR and HRV in  health metrics just stopped recording information.  Last reading was Friday, up until then it was fine. I have a inspire HR.

[Nessy67]

Exactly the same for me on my Versa. 😞

[SilviaFitbit]

@Raiha Welcome to the Fitbit Community. 

@Nessy67 Hi there. 

Thanks for the details mentioned. I'd like you to make sure you've checked the tips mentioned above. 

Hope this helps.