help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Guided programs not recording completion

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2021 07:45

‎01-16-2021 07:45

The guided running programs won't record the competition, thus not allowing me to enter the next week of the program.

Best Answer
3 REPLIES 3

‎01-19-2021 15:04

‎01-19-2021 15:04

@Mmauler A warm welcome to the Fitbit Community. 

 

Please confirm that you're working out on the same days that were set when creating the Guided Program. Also you could refreshing the program by tapping in the three dots in the right corner then refresh. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎01-21-2021 09:20

In response to SilviaFitbit

‎01-21-2021 09:20

I'm having the same problem. Although I did Monday's workout on a Thursday. Can you confirm the Fitbit won't record my progress if I do the workout on a different day? I see the exercise recorded but not the workout on the Run Training program. I'm using iOS on an iPhone 11. 

Best Answer

‎01-22-2021 11:35

In response to DGallant

‎01-22-2021 11:35

@DGallant Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

The workout will count in your Guided Program as soon as it's done in the same day that you set when creating it. Your understanding is appreciated. 

 

Have a great weekend. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer