help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I cancel Fitbit Premium?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-15-2021 06:34 - last edited on ‎12-17-2021 09:50 by Fitbit Moderator

‎12-15-2021 06:34 - last edited on ‎12-17-2021 09:50 by Fitbit Moderator

How do I just use the standard app without having to pay for Premium Fitbit. I think when I first bought my Luxe watch the Premium subscription was free for the first few months and I didn't get notification to say that the free trial had ended. I don't need the extra information so how do I unsubscribe? 

TIA

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎12-15-2021 07:54

‎12-15-2021 07:54

Hello @SOPH1195 and welcome to the Community forum.  There is a section describing how to cancel your subscription in this Help article: What should I know about Fitbit Premium? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes