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How do I cancel Premium Subscription?

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‎01-05-2023 08:05 - last edited on ‎02-22-2023 11:20 by Fitbit Moderator

‎01-05-2023 08:05 - last edited on ‎02-22-2023 11:20 by Fitbit Moderator

Need to cancel my premium subscription and cancel my my regular subscription for Versa 2. 

 

 

Moderator Edit: Clarified subject

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‎02-15-2023 10:57

‎02-15-2023 10:57

Hi, @LevstekDebbie , I am sure Fitbit will be sorry to see you go - and you can always resubscribe if you change your mind.  In the meantime, here are the instructions for cancelling your subscription:

 

  1. In the Fitbit app, tap the Today tab 
     > your profile picture.
  2. Scroll down and tap Account Settings.
  3. Then tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  4. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription.

I hope this helps.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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