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How do I redeem Fitbit Premium card?

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‎02-19-2025 19:21 - last edited on ‎03-14-2025 11:53 by Fitbit Moderator

‎02-19-2025 19:21 - last edited on ‎03-14-2025 11:53 by Fitbit Moderator

How do you redeem a premium card that was purchased in store? I have the card, but google is not recognizing it. Any help would be greatly appreciated. TIA

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Moderator Edit: Clarified subject and updated label

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‎02-20-2025 16:19

‎02-20-2025 16:19

Hello there @TNpayne, welcome to the Fitbit Community! 

Thank you for your continued commitment to a healthier and more active lifestyle with Fitbit!

In this case, we'll need to create a support ticket for you. Please fill out this form with all the required details.

One of our team members will contact you as soon as possible!

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