How do I resubscribe to Premium through Humana?

[andreeaeg]

Last year I received Premium at no cost through my Humana Medicare insurance.  Apparently, the subscription has expired with the new year.  How do I resubscribe?  Do I need a code, if so, how do I obtain it?   Has it all changed since the fitbit care membership started?  I've called my insurance and they don't know what I am talking about.   Thank you.

Moderator Edit: Clarified subject and updated label

[EstuardoFitbit · Accepted solution]

Hello there @andreeaeg, welcome to Fitbit Forums. 

Thanks for taking the time to share your inquiries with us about your Premium Subscription. 

Since you have already been in touch with our support staff, I would advise you to continue having open communication with them in order to receive a prompt response to your inquiry.

Either way the fact that Humana is the company that provides this subscription activation process, I will advise getting in touch with them about it.