02-25-2021
05:34
- last edited on
02-26-2021
14:56
by
SilviaFitbit
02-25-2021
05:34
- last edited on
02-26-2021
14:56
by
SilviaFitbit
Hello,Yesterday I got a fitbit sense. Before that I had a Charge 4. A few days ago I installed the 3 months free premium trial when I still had the Charge 4. But it should be a 6 months free trial now because I got the Sense now (this comes with a 6 months trial). How can I change/activate this?
Moderator Edit: Clarified subject
Best Answer02-26-2021 15:00
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-26-2021 15:00
@Niekie1809 Welcome to the Fitbit Community. Glad to hear you purchased a Fitbit Sense.
Since a subscription has been activated, it needs to be cancelled and when it expires, within 3 days period you'll receive an invitation to activate the 6 months Premium trial that comes with your Fitbit Sense.
Learn more about Fitbit Premium here.
Hope this helps.
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Best Answer