I'd like to share the steps you need to follow in order to cancel your Fitbit Premium Subscription.
If you sign in to the Fitbit app using a Google Account, visit support.google.com to manage or cancel your Fitbit Premium subscription.
Cancel the subscription directly in the Fitbit app:
- In the Fitbit app, tap the Today tab > your profile picture.
- Scroll down and tap Account Settings > Manage Subscriptions. Your active subscriptions open in your phone’s app store.
- Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.
If you purchased your subscription in the Google Play Store using PayPal but you don’t see your subscription listed, cancel the subscription from your PayPal account directly. For more information, please visit the PayPal help site.
If you purchased your subscription on Google store, you can visit support.google.com to manage or cancel your Fitbit Premium subscription.
Note: If you purchased an annual Fitbit Premium subscription through Fitbit.com, you will need to resubscribe to Fitbit Premium through the Fitbit app when your current subscription ends. Auto-renewals of annual memberships purchased on fitbit.com stopped effective on 29 February 2024.
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