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I bought a new sense 2 that came with a 6 Monthsubscription to premium. But it only looks like a 90

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‎08-22-2023 19:43

‎08-22-2023 19:43

Help I  can't get my promised 6 month subscription.  All I  see is a 90 day subscription that I will get charged for. So far this app has taken me hours to setup when I am very techy. Not user friendly to me.

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‎08-23-2023 03:27

‎08-23-2023 03:27

Welcome to the Fitbit community, @Madenew51!

Formerly Fitbit devices included a 6 month Premium Trial. Meanwhile Fitbit Premium Trial is offered for 90 days as shown here:

Fitbit Premium 

If you have purchased your Sense 2 with the product claiming to offer 6 months of Fitbit Premium Trial on it's packaging, I'd suggest contacting Fitbit support to get things cleared out:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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