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I'm missing from my own leaderboard

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‎02-21-2023 03:43

‎02-21-2023 03:43

I am averaging 12K+ steps a day per my profile and the app, but when I look at my friends leaderboard, I show up at the bottom, with no recent activity. I've rebooted the phone -- no fix. Same issue exists on the web dashboard. 

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Accepted Solutions

‎02-21-2023 07:37

‎02-21-2023 07:37

@mbcockerham  See if this works:

  • On the Fitbit app, tap on your profile photo in the upper left hand corner
  • Scroll down to Settings > Social & Sharing
  • Tap on Privacy
  • Scroll to Statistics > Average Daily Step Count
  • Make sure it is set to Public

51A7016F-72AD-404C-B041-DA903B090E26.jpeg

 

 

2BF508C0-371B-4EE1-9693-5BAA9466AC49.jpeg

 

You can also try doing this on the Fitbit.com dashboard:

  • From the Fitbit.com Dashboard, click on the Gear icon in the upper right hand corner > then tap Settings
  • Tap on Privacy from the menu on the left hand side
  • Then see Statistics > Average Daily Step Count > Make sure it is selected to Public

 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
2 REPLIES 2

‎02-21-2023 07:37

‎02-21-2023 07:37

@mbcockerham  See if this works:

  • On the Fitbit app, tap on your profile photo in the upper left hand corner
  • Scroll down to Settings > Social & Sharing
  • Tap on Privacy
  • Scroll to Statistics > Average Daily Step Count
  • Make sure it is set to Public

51A7016F-72AD-404C-B041-DA903B090E26.jpeg

 

 

2BF508C0-371B-4EE1-9693-5BAA9466AC49.jpeg

 

You can also try doing this on the Fitbit.com dashboard:

  • From the Fitbit.com Dashboard, click on the Gear icon in the upper right hand corner > then tap Settings
  • Tap on Privacy from the menu on the left hand side
  • Then see Statistics > Average Daily Step Count > Make sure it is selected to Public

 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎02-21-2023 08:16

In response to Heather-S

‎02-21-2023 08:16

This worked! Thank you.

Best Answer