Is it possible to pause your Fitbit Premium membership? I paid for a year's service. I lost my Charge 4 and bought a new Charge 5. The watch broke after 6 days. I sent it back to Fitbit for a replacemnet. It has been over 1 month and I still do not have my replacememnt watch, meanwhile, my time is ticking on my current Premium paln. Shouldn't they extend it for the time that I have no watch to connect to Fitbit premium with? It wasn't my fault the watch broke. They can see I have not connected/synced a watch to Premium since 11/22/21. I can't be the first person this has happened to. Any help would be appreciated.. I called Fitbit and they blew me off saying they won't do anythng about it. When I asked to speak with a supervisor, they refused. Horrible ccustomer service!!!
