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Mindfulness or Workout Sessions restart without prompting

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I tried to log a guided run workout, but when I turned my phone on at the end, the workout automatically started playing over from the beginning. In order to log the workout, I slid the audio tracker to the end and got a prompt to log the workout, but it was recorded as being 0 minutes long.

I also did a quick 5 minute meditation and the same thing happened - when I open my phone at the end, the audio starts automatically playing from the beginning and I have to drag the slider to the end to log it.

Am I doing something wrong or is this a bug?

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@BeckW Hi there. Thank you for the detailed information shared. 

 

It's odd what you're experiencing. Let's try the following troubleshooting: 

 

- Log out from the Fitbit app 

- Clear the app cache 

- Restart your phone 

- Log back in and perform another meditation or guided run workout 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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