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New Fitbit with 6 months premium

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‎12-01-2022 01:31

‎12-01-2022 01:31

Hello,

 

I have an Inspire 2 which included 12 months premium.

 

If I buy an Inspire 3 which includes 6 months premium can I activate this on my current Fitbit account, or do I have to create a new one to get 6 the months?

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‎12-03-2022 03:33

‎12-03-2022 03:33

@arctic-donkey It should work with your current account if the 6 months of premium includes existing/returning customers. 

You will still have your one year Inspire 2 premium until it runs out (because Premium is at the account level not the device level so switching devices does not affect your Premium subscription), then you’ll want to activate the 6 months of Inspire 3 premium. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-03-2022 03:33

‎12-03-2022 03:33

@arctic-donkey It should work with your current account if the 6 months of premium includes existing/returning customers. 

You will still have your one year Inspire 2 premium until it runs out (because Premium is at the account level not the device level so switching devices does not affect your Premium subscription), then you’ll want to activate the 6 months of Inspire 3 premium. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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