04-14-2023 05:28 - edited 04-14-2023 05:36
04-14-2023 05:28 - edited 04-14-2023 05:36
Edit: Nevermind, there's a tiny paragraph in the Help Section referencing how to cancel if purchased through paypal. So the issue has been solved.
As a point of criticism though: Maybe consider centralizing your subscription management/payment workflow so it is not an inconvenient cluster-f with three different versions and no clear option on your homepage.
04-18-2023
10:37
- last edited on
05-27-2024
12:14
by
MarreFitbit
04-18-2023
10:37
- last edited on
05-27-2024
12:14
by
MarreFitbit
Hi @athanaric, welcome to this great community.
I'm glad to hear that you sorted out the issue. We appreciate all comments and feedback, and we are always looking for users like you who can help guide us in the direction our users would like to go. I recommend sharing your idea on our Product Feedback board so that others who share your perspective can show their support by voting and commenting.