05-27-2025 09:55
05-27-2025 09:55
Dear Fitbit Community,
In our continued goal to bring you the best possible experiences, we're making some adjustments to Fitbit Premium. Starting today the Wellness Report feature will no longer be available via the web. You still have access to all the health data previously displayed in the Wellness Report within the Fitbit app.
If you have any questions or require assistance, please visit our support page at support.google.com/fitbit/gethelp.
Thank you for understanding.
Your Fitbit team
08-19-2025
14:47
- last edited on
08-19-2025
16:36
by
EstuardoFitbit
08-19-2025
14:47
- last edited on
08-19-2025
16:36
by
EstuardoFitbit
I wonder what data they’re basing their “customer-centric” decisions on. I haven’t seen any new features that are beneficial to me, only features that are being taken away. And, without any notification to all of their premium customers! I sure didn’t get any email about this discontinued feature but they have no problem auto-renewing my paid subscription.
Moderator Edit: Word choice
08-20-2025 03:54 - edited 08-20-2025 03:58
08-20-2025 03:54 - edited 08-20-2025 03:58
Hi KJR,
I guess you know my post was deleted by a moderator. He said the post went against Community Guidelines because, in his opinion I guess, it was "inflammatory." I respectfully disagreed and told him he took what I posted out of context. I did say there were a couple of statements I should have left out, but that was only because they were written based on frustration. 🙄 The statements were not bad; however, I'm not one to cause trouble in forums and do my best to always be respectful, so I could have left the statements out of the post. Not that it matters now. 😅 I will be rewriting the post and removing the aforementioned statements and reword some things.I honestly don't feel it should have been deleted. I didn't say anything that hasn't already been posted in the forum. I don’t think the mod really understood my perspective when all I was doing was quoting part of a post a moderator made and questioning how it was justified. No one likes to be called out for something, but when the facts are right in front of you sometimes you need to look at them. I don’t think anyone wants to spend money on any product/service when they can't get answers to their questions. And that was a big part of my post. I don't believe asking questions and deserving an answer is unreasonable. I think I'm going to contact the corporate office to ask how someone should handle issues, questions, etc., that are not being dealt with here in the forum. It may take some time, but I'm an extremely patient individual, and that tends to help a lot. Wish me luck. 👍 Anyway, I appreciated your comment on my post, and I still don't know why the moderator deemed it inflammatory. No one I know who read it could find just cause fore it being deleted. I'll figure something out. I may not be the brightest crayon in the box, but I'm the sharpest when I have to be. 😂 :hundred_points: Again, thanks for your reply, and I guess I'll catch you around when you are in the forum. 😎
08-20-2025 05:33
08-20-2025 05:33
Interesting. I noticed my word choice was edited. Not sure why unless there was some sort of misspelling. I don’t see any noticeable changes in my response.
Saturday
Saturday
"To serve you better we're giving you less!"
Yea, right.
And I'm now paying less, just canceled 2 subscriptions. But I realize Google doesn't give a hoot. It started with the idea that graphing widgets should anchor to weeks (a business concept) and not "last x days". It's been down hill ever since.