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Premium access denied

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‎06-08-2020 14:44

‎06-08-2020 14:44

Subscription to premium on 90d trial.  Cannot access the content that sits behind the premium pay gate.  Can see it in my subs, have tried 'restore purchases', tried resubcribing but to no avail.

 

Any ideas? 

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‎06-10-2020 17:58 - edited ‎06-10-2020 18:00

‎06-10-2020 17:58 - edited ‎06-10-2020 18:00

@PipH79 A warm welcome to the Community. Thanks for the details mentioned and the troubleshooting tried prior to posting. 

 

I've shared your post with our Support team and they will continue assisting you through email. Due to recent events affecting our operations, we may need more than 7 business days to respond.

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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